Nov 20, 2014
Jasco has recently announced the availability of Presence Technology’s latest version of their Presence Suite – version 10.0 – which incorporates significant enhancements to meet the customer journey and improve the customer experience. This latest iteration...
Oct 15, 2014
As the cloud continues to integrate all forms of information technology, more businesses are seeking unified communications services. In response to this demand, Business Connexion (BCX) is launching a hosted voice network that offers a complete voice experience from...
Oct 13, 2014
Orange Business Services has been positioned in the Leaders quadrant in the recent edition of the Gartner Magic Quadrant for Unified Communications as a Service, Multiregional for its Business Together as a Service solution. The report evaluated 21 unified...
Oct 7, 2014
Mitel has launched a new corporate brand. The new brand is the latest in a series of strategic moves that have transformed the company into a world-wide leader in business communications. In the past 18 months, Mitel has doubled in size, broadened its market presence...
Sep 1, 2014
Aspect Software has announced the launch of Aspect Unified IP 7.3, a feature-rich customer contact solution that simplifies and flexibly manages omni-channel interactions. Codenamed Mako Shark, Unified IP (UIP) 7.3 improves upon its predecessor by offering greater...
Aug 12, 2014
Jasco has announced the availability of the new DataVoice DVLink desktop application, an add-on to the proven DataVoice Libra voice recording solution. DVLink enhances the capabilities of Libra through an intuitive, easy-to-use dashboard that makes both the call and...
