Unexpected business-building benefits of stricter data regulation
Storing data securely and using it appropriately should not be merely a compliance-driven practice; it should be a cornerstone of any business. By Professor Yudhvir Seetharam, head of analytics, insights and research at FNB Business Not only does appropriate data...
Data management, security processes key to PoPIA compliance
On 1 July, every South African's inbox was flooded with emails from multiple businesses around compliance with the Protection of Personal Information Act (PoPIA). By Simeon Tassev, MD and QSA at Galix The reality though is that compliance with PoPIA is about so much...
The challenges of compliance
The world of compliance, approvals, standards and certifications can be confusing for those who don't work in legal and compliance roles. For this reason, it is critical that data erasure products and service providers are certified. By Wale Arewa, CEO of Xperien Data...
Why trusted timestamping is important for business
In an ever-growing digital world, it has become essential to prove the existence of specific data at a particular date and time, especially in a business dispute. Associating a date or time with a document, also known as "trusted timestamping," provides auditable...
Information Regulator invites public comments on new POPIA regulations
New amended draft regulations on POPIA have been published for comment, covering various steps that people can take in exercising their rights under POPIA and how businesses can request consent for direct marketing purposes. By Peter Grealy, Karl Blom and Nozipho...
Use technology to become POPI compliant
As businesses digitally transform, how they handle and analyse data is under intense scrutiny. Consumers today are more aware and concerned than ever before, and rightly so, with the way their personal data is collected, how it is handled and how it will be used. By...
Compliance as a Service a solution to overwhelming PoPIA requirements
The Protection of Personal Information Act (PoPIA) sent many businesses scrambling as it was supposed to come into effect in July, and inboxes were therefore flooded with opt-in or unsubscribe options 'for compliance purposes'. By Iniel Dreyer, MD at Data Management...
Data privacy requires a multi-pronged data protection approach
The introduction of the Protection of Personal Information Act (PoPIA) has put the spotlight on data security for many organisations, which has prompted many CIOs and chief information security officers (CISOs) to invest in data encryption. By Gary Allemann, MD of...
ICASA market inquiry into signal distribution services
The Independent Communications Authority of South Africa (ICASA) has published notice of its intention to conduct an inquiry into competition in signal distribution services and is inviting questions from the public on clarity by 4 October 2021. Peter Grealy, Nozipho...
Data privacy and the contact centre
There are three words that should define how the contact centre approaches data and privacy in 2021 - ethical, compliant, and secure. According to McKinsey, companies need transparent guidelines and standards that define their use of data, ensuring that it remains...
Providing customer support in an age of POPI
When dealing with business software, technical problems and software issues are unfortunately unavoidable and do arise from time to time. These software issues and technical problems can impact organisations and cause severe disruptions to their operations. By Menwil...
There’s light at the end of the sales tunnel
The sales world was complicated before Covid-19 was even on the global stage. Now it's even more so with several communication laws and enforced data governance adding ever more layers of complexity to the sales function. The pressure to perform has never been...