NetScout extends visibility into Kubernetes
NetScout Systems has announced an innovation aimed at meeting organisations’ increasing needs for comprehensive observability within complex cloud environments. With the ever-growing demands of large, multi-cluster Kubernetes deployments, organisations often face...
Zoho expands AI access
Zoho has launched a new agentic AI features across three key product categories: collaboration, customer experience, and human resources. The new capabilities are designed to help businesses enhance productivity, automate routine tasks, and focus on higher-value work....
The SAP migration mistake most companies make
When organisations plan their move to SAP S/4HANA, they are usually focusing on things like infrastructure, cloud hosting, and new functionality. By Tracy Gore, senior SAP consultant at BTEC Consulting These are important, but many migration projects come to a...
Why SA businesses need AIOps-observability
According to CASA Software the demands of today’s digital economy augmented by the increasing complexity of modern application architectures have made the role of IT operations more challenging. Michael Brink, CTO CASA Software, notes AI and machine learning have...
Sage delivers AI-powered finance tools
Sage has launched new capabilities in Sage Intacct to simplify operations and accelerate the close. Today’s finance leaders are under increasing pressure to deliver speed, efficiency, and strategic value, yet many are still held back by manual processes, fragmented...
Qlik achieves AWS GenAI competency
Qlik has achieved the Amazon Web Services (AWS) Generative AI Competency. The AWS Generative AI Competency is awarded to AWS partners who have demonstrated technical proficiency and documented customer outcomes in leveraging AWS generative AI services such as Amazon...
Zoho launches Zia LLM, expands AI suite
Zoho has announced the launch of Zia LLM, its proprietary large language model, and a no-code agent builder, Zia Agent Studio, plus over 25 deployable Zia agents, and a Model Context Protocol (MCP) server to open up Zoho's library of actions to third-party agents....
CASA Software drives AIOps in SA enterprises
Artificial intelligence for IT operations (AIOps) is gaining traction in South Africa businesses as organisations strive to automate and optimise IT operations, improve efficiency, and reduce costs. “AIOps leverages machine learning and artificial intelligence (AI),...
How much could freeware cost your organisation?
Have you ever downloaded a mobile app offering a "free" seven-day trial, only to discover an unexpected R60 charge on your statement the following month? Now imagine that same scenario playing out across your organisation's entire IT estate - but with significantly...
Xero simplifies tax compliance, helps manage cash flow
Xero has unveiled a suite of product innovations in South Africa that introduce greater automation, AI enhancements, and new mobile capabilities for accountants, bookkeepers and small businesses. The updates will streamline the tax filing process and enable small...
Only consider reviews that show how solutions perform ‘in the trenches’
For growing businesses, making the right software choice is more than tech – it’s strategy. When businesses rely on disconnected financial tools, they face several key risks: data inconsistencies, compliance failures, and a lack of real-time visibility. These issues...
ERP must deliver outcomes in the experience economy
The evolution of information technology (IT) from a support function to a business driver is well established. For years now, technology has played a central role in helping organisations scale, improve agility and achieve their growth objectives writes Doug Woolley,...