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Systems of record are systems of action in the era of AI-first intelligence

Craig Fidler, lead business consultant at Braintree, talks about Microsoft's move to AI-first and how this helps organisations extract more value from existing systems and solutions. The systems underpinning finance and customer relationships have primarily served as...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

SA facilities managers says a lack of AI could influence a software switch

Artificial intelligence (AI) is starting to influence the way South African facilities managers choose technology, even before it has fully changed the way many buildings are run. By Mark Fairweather, MD of MRI Software Africa MRI Software’s latest South African...

Salesforce expands Agentforce with portfolio of AI agents

Salesforce has introduced a new portfolio of job-ready agents built to take on high-value work across sales, service, commerce, employee experience, and the back office. Connected to Customer 360, these agents can work with the customer context and business processes...

Meatco deploys Sage X3

Meat Corporation of Namibia (Meatco) has implemented the Sage X3 business management solution as part of its strategy to streamline its business by consolidating, automating and integrating its systems and processes. The new system offers tight integration with...

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