On-premise versus the cloud
The cloud is currently one of the biggest buzzwords in the IT space, and is also the topic of many business discussions around the contact centre, says Pippa Wilson, manager: Cloud Solutions for Jasco Enterprise, The Jasco Group. The benefits of moving to the cloud...
Cloud is the perfect weapon for SMEs
The trend towards cloud computing gives smaller companies unprecedented access to enterprise-grade software and infrastructure services – allowing them to grow rapidly and compete with larger, more established competitors, AJ Hartenberg, portfolio manager: Data Centre...
Securing personal and business data
The ability to centrally store, share and access data is fast becoming essential for businesses of all sizes in an increasingly mobile and connected world. However, in light of the recent high profile and well-publicised attacks on public cloud providers, security...
The cloud keeps rolling in
The outlook for enterprises globally is that it will soon be blanketed by cloud – those tools and services which enable users to store and transfer data online, instead of on physical devices. This forecast comes from the reputable American information technology...
Cloud on Demand launches CyberEdge
Cloud On Demand, local cloud vendor and hybrid cloud enablement partner, is pleased to announce the launch of CyberEdge, the latest in cyber liability insurance for its cloud partners and resellers. CyberEdge is designed to assist Cloud On Demand’s partners better...
Is your IT environment enabling users?
IT environments that can’t provide reliable, consistent availability risk driving users to unauthorised cloud services -- and compromising security in the process, according to Warren Oliver, Veeam’s regional manager for Southern Africa. “The consumerisation of the...
Cloud adoption among SA corporates grows
Shifting enterprise IT infrastructure and assets to cloud-based architecture is a trend gathering momentum among enterprises worldwide, says AJ Hartenberg, portfolio manager: Data Centre Services at T-Systems in South Africa. It enables faster, more flexible...
A journey into the cloud
Mark Walker, regional director: sub-Saharan Africa at IDC, looks back on 50 years of technology. It's April 7, 1964, and while the Beatles are telling the world that 'Money Can't Buy Me Love', IBM is attempting to convince the business community that it can at least...
AGS Solar retains customers with Sage CRM
Cape Town-based AGS Solar has implemented Sage CRM to support its growth and extend its leadership of the market. The company selected AWCape to supply, design and implement the solution in a hosted virtual server environment. A member of the 30-year old Saban group...
Local cloud providers boost outsourcing
The call centre has evolved from a "transactional" department into a multi-faceted, social hub of customer service excellence and become a true differentiator for the wise business. As customer service requirements have shifted and evolved over the years, so has the...
Do you know where your data is?
The year 2014 has been a big year of progress for organisations in many industries to move their corporate data into hybrid clouds. But what exactly does this mean for data itself, particularly when it crosses over international borders? What is the impact on data...
Collaboration drives business to the cloud
Cloud-based and hosted services are showing excellent growth in South Africa, says Kevin Derman of First Distribution, with small businesses and startups leading the move. “IDC has predicted that the value of cloud services in South Africa will reach $230m by the end...