iContact BPO Partners with Krisp AI
iContact BPO has partnered with Krisp AI to deploy its AI-driven noise cancellation technology across its contact centre operations. The initiative aims to improve agent productivity and enhance the overall customer experience by eliminating background noise - a...
The shape of consumer consumption is changing
It has become increasingly challenging to meet consumer demand for accessible data and this is changing the shape of service delivery and innovation in 2025, writes Craig Blignaut, WiFi product manager at Vox. In the first quarter of 2024, one user consumed 411,4...
Why companies are swinging back to on-prem
Cloud is more expensive than companies expected. According to a Citrix survey, companies are turning back the cloud clock, repatriating workloads to on-prem solutions because cloud introduces security risks, isn’t performing to expectations, and is adding more zeroes...
Unlocking SME growth in a changing economy
The critical role that entrepreneurs and small and medium enterprises (SMEs) play in creating jobs, supporting communities and enabling economic growth is widely acknowledged by role-players across the entrepreneurial ecosystem. By Ronnie Mbatsane, managing executive...
Paratus Group opens in Tanzania
Pan-African telecommunications and network services provider Paratus has announced the launch of Paratus Tanzania through a joint venture with Tanzanian based Green Telecom. Martin Cox, chief commercial officer of Paratus Group, says that opening in Tanzania is good...
Why most CX research falls short, and how to fix it
Would you ever tell a friend you had a "4/5" experience with a company? Of course not. That’s just not how we talk or communicate. Yet, brands and companies continuously rely on these arbitrary ratings to assess customer experience. By Liezel Jonkheid, director and...
As crypto grows, don’t lose sight of security
As cryptocurrency gains momentum and legitimacy, it’s becoming increasingly important for people to pay attention to financial security, writes Richard Frost, head of technology and innovation at Armata Cyber Security. The Consensus Web3 and Crypto Perception...
Software Engineer – Western Cape Cape Town Region
My client based in Plattekloof (Northern Suburbs) is currently looking for a Senior Software Engineer to join them on a permanent basis. IT / Finance Responsibilities Collaborate with the product team to collect requirements and verify design feasibilityTransform...
Senior Java Engineer – Gauteng Johannesburg Region
Looking for a new exciting role? Then this is for you! Looking for a Senior Lead Software Engineer that is going to guide, advise, inform, mentor team members to enable them to perform the tasks required by their roles to the best of their ability. The Senior Lead...
Power BI Developer
My client based in Bellville (Northern Suburbs) is currently looking for a Power BI Developer to join them on a fixed term contract IT / Finance Responsibilities Collaborate with business stakeholders and subject matter experts to understand their data visualization...
Power BI Developer – Western Cape Cape Town Region
My client based in Bellville (Northern Suburbs) is currently looking for a Power BI Developer to join them on a fixed term contract IT / Finance Responsibilities Collaborate with business stakeholders and subject matter experts to understand their data visualization...
Systems/Network Administrator (Linux & Windows)
RESPONSIBILITIES:•Linux Systems AdministrationExpert-level administration of Debian-based distributions (Ubuntu) and RedHat derivatives (Alma, Rocky).Provisioning and configuring servers, clusters, laptops, and other devices via the CLI.Installation and configuration...