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The human touch in an AI-driven customer experience

When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or what — is on the other end, but whether the interaction feels understood. By Julian Dawkins, principal product marketing...

Team-building days won’t fix dysfunctional teams

Organisations frequently respond to a struggling team by arranging an off-site, a social event or another team-building activity. These experiences may be enjoyable, but they are unlikely to fix the everyday relationship patterns that prevent people from speaking...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

Revenue to hit $1bn as quantum breakthroughs advance

Worldwide, quantum computing revenue is projected to total $1,1-billion in 2027, according to Gartner. “Nations and businesses have scaled spending in quantum literacy, patents, partnerships, and early use-case exploration,” says Gaurav Gupta, vice-president analyst...

Support Engineer

Are you a technically curious Support Engineer who enjoys solving complex ICT challenges and helping businesses stay connected and secure? Join a Centurion-based technology company delivering secure communication solutions where innovation, expertise and people come...

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Support Engineer – Gauteng Centurion

Are you a technically curious Support Engineer who enjoys solving complex ICT challenges and helping businesses stay connected and secure? Join a Centurion-based technology company delivering secure communication solutions where innovation, expertise and people come...

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SQL Database Administrator (DBA)

Be the Backbone of Business-Critical DataAre you a detail-oriented database professional who thrives on keeping data secure, accessible, and performing at its best? Join a dynamic organisation where you'll play a vital role in managing and optimizing the databases...

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Systems Administrator

Keep Critical Systems Running at Their BestAre you a proactive IT professional with a passion for maintaining secure, reliable, and high-performing systems? Join a dynamic organisation where you'll play a key role in supporting and optimizing the technology...

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Senior Business Analyst – 6 Months Contract

To define and document business processes and software requirements for technology initiatives and business information systemsJOB DESCRIPTION Business management Conducting stakeholder analysis, plan business analysis activities, communication, and requirements...

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Microsoft Specialist – Durbanville (CPT)

ENVIRONMENT:A South African company operating in the energy, oil, and gas sector is seeking an experienced Microsoft Specialist to take ownership of the administration, governance, and ongoing optimisation of their Microsoft 365 and Azure environments. The role...

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