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The human touch in an AI-driven customer experience

When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or what — is on the other end, but whether the interaction feels understood. By Julian Dawkins, principal product marketing...

Team-building days won’t fix dysfunctional teams

Organisations frequently respond to a struggling team by arranging an off-site, a social event or another team-building activity. These experiences may be enjoyable, but they are unlikely to fix the everyday relationship patterns that prevent people from speaking...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

Revenue to hit $1bn as quantum breakthroughs advance

Worldwide, quantum computing revenue is projected to total $1,1-billion in 2027, according to Gartner. “Nations and businesses have scaled spending in quantum literacy, patents, partnerships, and early use-case exploration,” says Gaurav Gupta, vice-president analyst...

Software Development Consultant

Our client is looking for an experienced Software Developer to contribute to the design, development, and maintenance of software systems supporting telecommunications operations. This role involves working closely with engineering and product teams to deliver...

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Specialist: Developer

Our client has an urgent requirement for an experienced Specialist: Developer to contribute to the design, development and ongoing enhancement of enterprise software applications. This role offers the opportunity to work on technically challenging projects while...

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Specialist: Developer – Gauteng Johannesburg

Our client has an urgent requirement for an experienced Specialist: Developer to contribute to the design, development and ongoing enhancement of enterprise software applications. This role offers the opportunity to work on technically challenging projects while...

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SARS clarifies new declaration process

The South African Revenue Service (SARS) has since clarified how its new declaration questionnaire will operate during the 2026 Filing Season. The declaration alert is not issued before a taxpayer submits their return, as was initially understood. Instead, it is...

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