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Pursuing the promise of AI for African nonprofits

Artificial intelligence (AI) is creating new possibilities for nonprofits across Africa to expand access to services, strengthen programme delivery, and address challenges in areas ranging from health and education to livelihoods and agriculture. A new report from The...

The human touch in an AI-driven customer experience

When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or what — is on the other end, but whether the interaction feels understood. By Julian Dawkins, principal product marketing...

Team-building days won’t fix dysfunctional teams

Organisations frequently respond to a struggling team by arranging an off-site, a social event or another team-building activity. These experiences may be enjoyable, but they are unlikely to fix the everyday relationship patterns that prevent people from speaking...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

Tier 1/2 Desktop Support Technician

Position description:Our client is seeking a capable and customer-focused Tier 1/2 Desktop Support Technician to join their technical support team.The successful candidate will provide remote and onsite first- and second-line support to users across multiple client...

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What businesses must do about AARTO

The Administrative Adjudication of Road Traffic Offences (AARTO) Act officially came into force in 62 municipalities on 1 July, and will extend to a further 151 municipalities later this year. The demerit point system will follow in 2027. For businesses operating...

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Calls for intervention as cable crackdown halted

South Ocean Electric Wire (SOEW), the JSE-listed manufacturer of compliant low-voltage electrical cables, has expressed deep concern over the South African Bureau of Standards (SABS) decision to halt its programme aimed at restricting substandard imports. This follows...

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June saw PMI decline

The seasonally adjusted PMI declined by 3.5 points to 47.3 in June, returning below the neutral 50-point mark after remaining in expansionary territory during April and May. The decline reflects softer demand conditions across the manufacturing sector, although easing...

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Social enterprise wins innovation award

A South African social enterprise is showing that artificial intelligence (AI) can transform how society understands and solves complex social challenges. Khulisa Social Solutions has been named Best Social Impact Organisation 2026 – South Africa and received the...

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