Gartner warns of new AI-related risks
Organisations risk turning AI from a strategic opportunity into a source of enterprise exposure, according to Gartner. Appearing for the first time in Gartner’s Quarterly Emerging Risk Report, AI strategy miscalculation was cited as the third most concerning issue by...
Anthropic IPO puts mission-first capitalism to the test
As Anthropic prepares a record $100-billion initial public offering (IPO), Murthy Grandhi, company profiles analyst at GlobalData, offers this analysis. Anthropic’s planned IPO could be one of the most unusual public listings yet. As a public benefit corporation...
Spacecraft will slingshot past Earth on the way to Mars
In a few days, NASA’s ESCAPADE (Escape and Plasma Acceleration and Dynamics Explorers) will perform a manoeuvre that no agency spacecraft has flown before — and do it twice. Each of the two ESCAPADE spacecraft will execute a “powered” flyby of Earth, combining Earth’s...
AI ROI falls short for customer service
Just 4% of customer service organizations have achieved the ROI they expected from AI initiatives, according to a survey by Gartner. A Gartner survey of 275 service and support leaders conducted in July through August 2026 revealed that many customer service and...
Record revenue for North American IT distribution
Technology distributors in the United States and Canada generated a record $28,9-illion in revenue in the third quarter of 2026 (3Q26), up 29,2% from $22,3-billion a year earlier, according to the IDC North America Monthly Distribution Tracker, powered by the Global...
Governance determines whether digital transformation succeeds
Ask organisations why digital transformation projects fail, and the answers are usually familiar. By Russell Thipha, chief solutions architect at Intellehub Budgets run out. Technology proves more complicated than expected. Users resist change. Legacy systems refuse...
Modern retail networks are secure, simple, and ready for what’s next
When a store’s point-of-sale (POS) system stalls during a holiday rush, the impact means longer lines, frustrated shoppers, and missed sales. Peak shopping periods test more than staffing and inventory, writes Miriam Kung, product marketing leader for Cisco Networking...
SoftwareOne earns AWS Data Services Competency
SoftwareOne has achieved the AWS Data Competency in both the Analytics and Database categories. The Data Service Competency involves rigorous technical validation across the full data lifecycle. It recognises AWS Partner Network (APN) members with proven customer...
Creative CFO wins top Xero partner award
Xero Accounting Software has revealed that Creative CFO has won the 2026 Xero Partner of the Year (Large Firm). Creative CFO has been building finance functions for high-growth businesses in the southern Africa region and the United Kingdom, for over a decade....
Kyocera honours SA’s service talent
When a printer stops, customer requests wait, invoices are delayed and everyday work slows down. Getting businesses moving again takes technical knowledge, practical experience and dependable support. Kyocera Document Solutions South Africa (KDZA) celebrated that...
The hardest part of getting Africa online has nothing to do with the Internet
Imagine waking up tomorrow morning to find that your phone has no signal. By Barbara Asafu Adjaye, head of TMT and industrials at Absa Bank Ghana (CIB), and Kabo Nkoana, senior coverage banker: pan-African TMT and industrials at Absa Bank South Africa You restart it,...
Rise of Fearless secures $1m funding
Rise of Fearless, the African-owned battle royale mobile game inspired by African history and culture, has secured $1-million in funding from advisory firm Epic Edges Capital. The capital injection, structured as a Simple Agreement for Future Equity (SAFE), will...