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Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Customers are not forgiving of chatbots after a negative experience

Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...

Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

Study underlines Africa’s unique cardiovascular conditions

A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...

Microsoft 365 security is a ticking time bomb

Across boardrooms and IT departments, a dangerous assumption continues to grow that because data resides in Microsoft 365 and Azure it is automatically secure, writes John Mc Loughlin CEO of J2 This belief is fundamentally flawed and creates a false sense of...

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AI extends its vertical reach

An accelerated computing ecosystem is one that includes sectors like automotive, financial services, healthcare and life sciences, industrial, media and entertainment, quantum, retail, robotics and telecom. “All of these different vectors of AI have platforms that...

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How systemic failures drive corporate crime

A new doctoral study at the University of Cape Town (UCT) offers a rigorous cross-jurisdictional analysis of how corporate crime emerges within listed companies, challenging conventional governance thinking, introducing new theories and proposing reforms to strengthen...

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Adobe settles lawsuit over cancellation penalities

Adobe has settled a lawsuit against its early cancellation penalties, agreeing to pay a $75-million fine and provide another $75-million in free services to customers. US authorities said the software company, which offers its products only on a subscription basis,...

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Solid growth for ESS market

The external OEM enterprise storage systems (ESS) market showed a solid performance in the fourth quarter of 2025 reaching $9,7-billion in vendor revenue led by positive growth from top vendors and across most of the regions, according to IDC’s latest Worldwide...

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