Marketing drives Black Friday sales, but your phones drive customers away
You can’t control your courier, or your payment gateway or a lot of essential elements in your delivery process. Warren Hawkins, MD of Euphoria Telecom Your customers don't care whose fault it is - they just want to know what’s going on and that you are on it. The...
Treat Black Friday as a visibility moment, not a discount race
As the world prepares for another Black Friday (28 November), South African small and medium enterprises (SMEs) have a golden opportunity to stand out from the big brand noise by offering more value-driven, authentic alternatives. This is according to Sudir Sahadeo,...
Skills development isn’t just a numbers game
The Quarterly Labour Force Survey (QLFS) from Stats SA shows that South Africa’s unemployment rate increased by 1,7% from Q1 of 2025 rising to 33,2% in Q2. By Jessica Hawkey, MD of redAcademy This might not seem like a very big jump, but when you consider that this...
Southern Africa faces ongoing DDoS attack onslaught
Distributed denial of service (DDoS) attacks continue to plague South African businesses, with a more than 60% jump in incidents tracked over the first half of 2025 when compared to the last six months of 2024. This is according to NetScout’s latest global threat...
This is when you are most vulnerable to digital fraud
The rate of suspected digital fraud was the highest in the consumer lifecycle at account login for South Africa, with 2,6% of those types of transaction attempts when the consumer was in the country being suspected of digital fraud in the first half (H1) of 2025. This...
Don’t let downtime steal your Black Friday sales
As retailers and enterprises across South Africa prepare for the annual Black Friday surge on 28 November, network resilience is once again in sharp focus. For many organisations, the festive trading season is the ultimate stress test, one where downtime can have...
Dark web attracts young job seekers
More job seekers than ever are turning to the Dark Web to find work. According to a new Kaspersky Digital Footprint Intelligence new report, Inside the dark web job market: Their talent, our threat, there was a two-fold increase in the number of résumés and jobs...
Partnering for a collective front against emerging payment fraud threats
The digitisation of payments has unlocked vast economic potential that drives growth, efficiency and inclusion. But this progress comes with new risks, writes Ursula Pearson-Williams, head of fraud intelligence at PayInc. According to Juniper Research, global online...
Cautious consumers set the tone for Black Friday 2025
South Africa’s technology and durables (T&D) manufacturers and retailers will face fierce competition for the consumer’s rand during the upcoming Black Friday promotional period, with NIQ South Africa forecasting relatively flat growth in terms of units and...
How leaders can plan for human-AI collaboration at work
The pervasive use of AI is forcing business and IT leaders to rethink their workforce. Executive leaders must develop four scenarios where human and AI can collaborate effectively, says Gartner. AI will indelibly alter how human workers perform work in the future,...
Vulnerable SA retailers in for brutal peak season
South African retailers face a perfect cybersecurity storm as they gear up for an extended peak season. The busiest time of year will see head offices at their most vulnerable as cyber criminals target overworked staff who are desperate to ensure sales are maximised...
AI-powered threats are set to soar
AI has changed the rules of deception. What once took a skilled fraudster hours or days now takes a model seconds. Just in time for International Fraud Awareness Week 2025 on 16-22 November 2025, a new cross-industry survey of anti-fraud professionals by the...