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Microsoft outage exposes risks of concentrated digital workflows

A widespread Microsoft outage that began on 12 November 2026 disrupted Outlook, Teams, and Microsoft 365 across 74 countries, generating over 130 000 Downdetector reports. While Microsoft confirmed it was investigating Exchange Online mailbox access issues across...

Despite perceived value, companies lag in digital workplace redesign

Eight in 10 IT decision-makers say the digital workplace is critical to successful AI-led transformation – but only 10% report fundamentally redesigning it for AI. This is among the findings from Lenovo’s sixth Work Reborn report, The AI-ready workplace, which exposes...

AI risk is growing faster than AI value

CIOs and IT leaders report that AI risk is growing faster than AI value in their organisations and, as a result, the new challenge for CIOs is to compound value faster than risk, says Gartner. Gartner analysts say that value and risk are interconnected, and CIOs must...

Don’t bank on Dezemba to turn your business around

Festive trading is often regarded as a make-or-break period for South African small businesses, but its impact is far from uniform. A 2025 SME Confidence Index survey by Business Partners Limited reveals that, while 45,35% of respondents reported a positive impact on...

Zoom positions for the future, says GlobalData

Zoom continues to enhance its platform with wide-ranging improvements, expanding the ZoomMate AI assistant with new models and languages alongside a redesigned Contact Centre workspace. Fulfilling the company’s vision and extending its corporate transformation, these...

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Channelwise Awards 2026: voting is open

Voting has officially opened for the Channelwise Awards 2026, where resellers and partners get the chance to rate and reward their top distributors and vendors. “Over the years, the Channelwise Awards have established themselves as the most prestigious and...

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