The model is the easy part. What happens around it determines if AI works
Many AI projects start when someone sees an impressive demonstration and asks where the technology could be used. This is usually where the conversation moves towards products before anyone has established which business problem needs attention or what a worthwhile...
The future of customer service is automated, but must retain a human heart
Customer self-service is not a new phenomenon; it’s just much easier than in years gone by, writes Kelvin Brown, customer operations executive at Telviva. Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in...
The business case doesn’t end at go-live
A migration, modernisation programme or new application may be delivered on time and still fail to produce its expected return. The difference is usually made in the months and years after launch, writes Byron Phillips, head of managed operations at Synthesis. Go-live...
SA’s fibre market enters its next chapter: what happens after the rollout race?
The South African fibre landscape is currently dominated by noise, from the arrival of LEO satellites to infrastructure operators launching their own retail ISPs. Trevor van Zyl, CEO of Octotel, says the focus must shift from simply laying cable to solving complex,...
Time for SA to wake up and smell the AI paradox
South Africa can lead Africa in governing wireless as critical infrastructure, but first we need to face up to harsh facts: 83% is the staggering number of SA organisations that have experienced a wireless security incident in the past year alone. This is the view of...
Firewalls spark strong growth in network security
The worldwide Network Security market reached nearly $8-billion in 2Q 2026, up 18% YoY - with firewall growth accelerating from 9% percent in 1Q 2026 to 18% in the second quarter as enterprises moved ahead with targeted lifecycle refreshes, capacity additions, branch...
Junior Software Developer at Adapt IT
Introduction We are looking for a Junior Software Developer to join our dynamic Telecommunications Solutions team. This is an exciting opportunity for an ambitious developer to build their technical expertise while contributing to the development of secure, scalable,...
IT Project Manager (Wrike, Planisware, Jira) (PE Hybrid)
ENVIRONMENT:Lead complex, cross-functional technology and business transformation projects from initiation through post-implementation review as the next IT Project Manager wanted to join the team of a PE-based global Logistics Operation. You will be accountable for...
IT Project Manager (Wrike, Planisware, Jira) (PE Hybrid) – Eastern Cape Gqebera
ENVIRONMENT:Lead complex, cross-functional technology and business transformation projects from initiation through post-implementation review as the next IT Project Manager wanted to join the team of a PE-based global Logistics Operation. You will be accountable for...
Full Stack Web Developer – (Onsite – CPT)
ENVIRONMENT:Our client is looking for a Full Stack Web Developer who will be responsible for the ongoing development, optimisation, maintenance and technical performance of their e-commerce website and related digital platforms.The primary focus of this position is to...
Senior Software Developer at Adapt IT
Introduction We are looking for an experienced Senior Software Developer to join our telecommunications team and play a key role in designing, developing, and delivering secure, scalable, and customized software solutions for our diverse customer base.The ideal...
Senior Software Developer at Adapt IT – Gauteng Midrand
Introduction We are looking for an experienced Senior Software Developer to join our telecommunications team and play a key role in designing, developing, and delivering secure, scalable, and customized software solutions for our diverse customer base.The ideal...