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Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Customers are not forgiving of chatbots after a negative experience

Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...

Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

Study underlines Africa’s unique cardiovascular conditions

A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...

Shifting crime trends in SA – are you prepared?

The latest Governance, Public Safety and Justice Survey has revealed that despite slightly improved perceptions of safety within South African communities, housebreaking and burglaries remain a key concern. In 2024/2025, an estimated 1,5-million incidents were...

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A new blueprint for optimum leadership

Given the current state of disruption in South Africa’s economic and political landscapes, traditional leadership frameworks are no longer enough to take the country forward, according to research by Dr Phyllis Ndlovu, CEO of Kisima Psychological Services, who says...

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High demand drives new vehicle sales

New vehicle sales were up 24,3% in September to 54 700 units, by some margin (2 820 units) the highest-selling month so far this year. It was also the third consecutive month of volumes above 50 000 units and rounded out 12 months of continual growth for the new...

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