Slight uptick for Purchasing Managers’ Index
The seasonally adjusted Absa Purchasing Managers’ Index (PMI) increased by 2.7 points to 52.2 points in September 2025 and returned to expansionary territory for the second time in 2025. Encouragingly, the average PMI for 2025Q3 rose to 50.8 points compared to 45.4...
NTT Data acquires EXAH
NTT Data has acquired EXAH, a Salesforce consulting partner and AI implementation specialist. Salesforce plays a key role in NTT Data’s growth strategy, providing a unified view of customer data that enables personalized experiences and efficient service delivery....
AGOA uncertainty exposes fragility of trade flows
A resilient financial infrastructure for emerging markets is of fundamental importance, especially as the renewal of the African Growth and Opportunity Act (AGOA) remains in doubt, and the impact of tariffs. This is according to James Booth, head of revenue...
CEO for new transmission company appointed
Monde Bala, formerly appointed as interim-CEO of the National Transmission Company South Africa (NTCSA), has been confirmed in the role. Bala has served as group executive for Eskom Distribution since 2019, following a 27-year career at Eskom in various leadership...
Emtel partners with NEC XON
Mauritian telecommunications provider Emtel has announced a strategic partnership with NEC XON, an ICT systems integrator in Africa, to modernise and strengthen its cybersecurity capabilities in response to the increasingly complex global threat landscape. NEC XON...
Qlik showcases practical strategies for transforming data, analytics, AI
Qlik continued its global Qlik AI Reality Tour recently in Johannesburg, representing the Africa leg of this annual series of business presentations to an audience of C-Suite executives and AI decision makers. “Last year’s discussion addressed AI hype; this year it’s...
Acer ramps up sustainability goals
Acer is set to achieve an ambitious goal in reducing CO₂ emissions in its supply chain, going from -274 tonnes in 2023 to a target of -2 470 tonnes by the end of 2025. The result will be achieved through a mix of innovative solutions: electric transport, certified...
How to get the best out of employees
In business, figurative sticks and stones may break no bones, but a few kind words can make a big difference, writes Dr Preeya Daya, academic director of Achievement Awards Group. Profit is the lifeblood of business, and influencing employee behaviour is central to...
AI-powered chatbots could boost West Africa’s fragmented public service delivery
The public sector in West Africa, much like in other parts of the world, is grappling with deep-rooted challenges. From rigid bureaucracies to outdated systems, the very institutions tasked with serving citizens often find themselves trapped in structures that stifle...
Data sovereignty is Africa’s next frontier for digital growth
The question of who controls data, and where it resides, has become one of the most pressing strategic issues for multinational organisations operating across Africa. By Sunil Geness, director: global government affairs and CSR Africa, global sustainability lead...
When AI advice underscores the importance of financial advisers
More customers are arriving at meetings with financial plans created by generative artificial intelligence (AI), believing they have already mapped out their financial journey from start to finish. But beneath the neat spreadsheets and projections lie gaps:...
The evolution of BPO
Business process outsourcing (BPO) is not new. In the 1980s and 1990s, companies began outsourcing their back-office functions like payroll processing, accounting and data entry to a third-party provider. By Peter Andrew, CEO of CCI South Africa This allowed them to...