Feb 12, 2013
Part two of a four part series by SoftExpert, Roger Tregear, a manager at Leonardo International and Ian Huntly, CEO of Rifle-Shot Performance Holdings, representatives in Sub-Saharan Africa of SoftExpert, a market leader in software and services for enterprise-wide...
Feb 11, 2013
According to a global research from the Enterprise Strategy Group (ESG), businesses increasingly value software as a service (SaaS) applications, but many enterprises are facing significant customer support challenges with their SaaS vendors, leading to low customer...
Feb 6, 2013
What is meant by business process, process improvement and process management? Business processes are collections of cross-functional activities that are the only way any organisation can exchange value with customers and other stakeholders. Business processes are...
Jan 30, 2013
Whether working at the individual process level or across an enterprise, too many business process management (BMP) initiatives do not deliver on promises made or even if the promises are delivered, there is often no solid evidence and, in a sceptical, busy world, the...
Jan 25, 2013
JSE-listed MiX Telematics, a global provider of driver safety, vehicle tracking and fleet management services and solutions, has formalised its business operating model and modelled its enterprise processes with the help of enterprise architecture specialist Real IRM....
