Merchants wins two BPO awards

Nov 18, 2014

Merchants, southern Africa’s largest and oldest business process outsourcing (BPO) and customer experience specialist, has won two categories in the 2014 BPeSA Annual Contact Centre and BPO Awards.

More jobs as BPO takes off

More jobs as BPO takes off

Nov 14, 2014

The South African BPO industry is poised for further growth in 2015, with Business Process enabling South Africa (BPeSA) estimating that a further 7 627 jobs will be created within offshoring by March next year.

FDI drives contact centre growth

Jul 9, 2014

The Western Cape has shown impressive growth over the past year, with 3 400 business process outsourcing (BPO) and contact centre jobs created. According to the recently-launched 2014 BPeSA Key Indicator Report, the BPO industry employs more than 40 000 people, of...

All the leaders in the HR BPO arena

May 12, 2014

International Data Corporation (IDC) has released its 2014 MarketScape report profiling and positioning the leading providers in the worldwide human resource business process outsourcing (HR BPO) market. This new research shows that HR executives will likely move from...

Adapt IT solution for Sol Plaatje University

Dec 4, 2013

The importance of education is constantly highlighted by government as a means of enabling disadvantaged citizens to overcome their existing situations and achieve a better life. Therefore, it is no surprise that government fast tracked the establishment of the new...