Jun 6, 2014
Most businesses today are “always on” — but the systems needed to support 24/7/365 availability are not always up to scratch, says Veeam Software Southern Africa regional manager Warren Olivier. “Even quite small businesses have to grapple with what it means to be...
Jun 2, 2014
IT departments who want to make an impact on business need to find their voice, add value to the business and be clear on what their role is in their organisation. This was the overarching message delivered by global ITSM expert Delores Maxwell at a series of Quintica...
May 29, 2014
The repercussions of an online attack could be detrimental to a business, with both financial as well as reputation loss at stake, says Carey van Vlaanderen, CEO of ESET. With BYOD, mobility and cloud software becoming a standard for many companies, security should be...
May 28, 2014
Technology budgets and decision-making are migrating away from IT departments, while IT is taking on new roles in the enterprise. These are among the findings of a large-scale global survey – including South Africa – by Avanade on the changing role of IT. Thirty-seven...
May 27, 2014
IT service management (ITSM) enables organisations to improve service delivery and increase customer satisfaction, says Edward Carbutt, executive director at Marval South Africa. In a world where the customer has become more demanding and discriminating than ever...
