New models needed for SA business

With the International Monetary Fund (IMF) recently cutting its growth outlook for South Africa from 3% in October 2012 to 2,8% in January 2013, local businesses are set for a financially challenging year ahead.  As a result, it is crucial that company decision-makers...
Convergence to grow business

Convergence to grow business

The convergence of social media, mobile computing, analytics and the cloud is transforming the way businesses operate, and companies that adopt available technologies to “go digital” will be better positioned to take advantage of rapidly shifting business...

Windows Phone 8 aims for business market

Microsoft’s Windows Phone 8, which launched with much fanfare to the consumer market late last year, is busy making a strong play for the heart and mind of the business market with a host of enterprise-level features that the company says will slot in seamlessly with...

Customer experience key for businesses

The world’s most valuable brands, such as Coca-Cola, Google, McDonalds and Apple, all have one thing in common – they recognise the crucial role of providing a consistent customer experience.  As a result, South African businesses are being urged to follow suit...
Firms battle to succeed in social

Firms battle to succeed in social

Enterprise social networks are set to become the primary communication channels for noticing, deciding or acting on information relevant to carrying out work. However, Gartner estimates that through 2015, 80% of social business efforts will not achieve the intended...