Users unhappy with cellular networks

South African consumers’ satisfaction with mobile network service providers has declined since last year, with consumers giving the mobile networks industry a satisfaction score of 75.4 out of 100, according to South African Customer Satisfaction Index (SAcsi). The...

WiFi offloading eases congested networks

With South African cellular networks in the major urban centres straining under rapidly increasing data usage, the time is ripe for the country’s mobile operators to adopt aggressive WiFi offloading as a strategy.  That’s the word from Quentin Joubert,...