Jun 30, 2015
“Did you know that it costs more to gain a new customer than to have a devoted one? So, why then are budgets, in general, spent more on attaining new customers’ attention than offering attention to its current customers?” asks Ebrahim Dinat, COO at contact centre...
Oct 29, 2014
OpenWeb has announced that one free Terrabyte of data will be offered to all new and existing capped unshaped clients between 00:00 and 06:00 for the duration of November 2014. In addition, five subscribers stand the chance to win a 12-month free data supply package...
Jul 30, 2014
Poor communication infrastructure is one of the biggest obstacles to South African businesses trying to establish a footprint in the rest of Africa, says Metacom MD Réan van Niekerk – which is why service providers need to build flexible solutions using whatever...
Sep 6, 2013
The building and maintaining of a first-class Website has, in more recent years, become a top priority for many organisations. Whereas previously Website visitors would engage when they were ready, today’s users expect a far higher level of engagement. This in turn...
