Tanzania gets true 4G

Smile Communications Tanzania, a subsidiary of Smile Telecoms Holdings, has launched the first commercial Fourth Generation Long Term Evolution (4G LTE) broadband network in Tanzania.  In 2012, Smile began revolutionising communication in East Africa when it chose...

Commercial 5G a reality by 2020

Samsung Electronics says it has successfully developed the world’s first adaptive array transceiver technology operating in the millimetre-wave Ka bands for cellular communications.  The new technology sits at the core of 5G mobile communications system, and will...

Web chat effective in contact centres

BT has announced the key lessons from research it has conducted into the latest communication channels being used by contact centres. One of the most significant developments BT has seen is the increasing use of Web chat as a channel for advisors to talk to...

Keeping it simple with video

Video has long been touted as the new voice. There is no doubt that it is a high growth market, but will the simplicity of other modes of communication such as voice and instant messaging prevent its true potential from ever being fully realised? If video is ever to...

FTTP will ease network strain

CipherWave, a niche specialist IT company based in Midrand, is introducing fibre broadband connectivity to the premises (FTTP) with the lowest contentions and prices currently available on the market. The offering is a bold move as it provides high value to business...