May 2, 2014
As the recession shows signs of easing, it is worthwhile to take a look at your business’s intimate software vendor relationships, and protect yourself – if you haven’t already – from unforeseen circumstances that could put your business continuity at risk just...
Apr 1, 2014
There are a number of misunderstandings, misinterpretations and ineffective safeguards in use by the security experts charged with protecting sensitive data. A Vanson Bourne study, commissioned by McAfee, surveyed 800 CIOs and security managers from South Africa, US,...
Mar 3, 2014
The rise of big data, social networking and mobile interactions, coupled with an accelerating increase in the amount of structured and unstructured information enabled by cloud-based technologies, is forcing organisations to focus on the enterprise information that is...
Feb 17, 2014
Customer service is a simple concept yet so many companies are alone, it’s all about getting individuals to love your brand. This is according to Smoke Customer Care Solutions (CCS) managing director Andrew Cook. He believes at the heart of customer service lies two...
Feb 11, 2014
With the Protection of Public Information (POPI) Act now law, e-mail security, archiving and data loss prevention should be high on the agenda for South African companies. Richard Broeke, a security specialist at Securicom, says that local companies will have about a...
