Apps allow parents to control device usage

With the traditional family dinner and other pastimes on the verge of extinction thanks to an array of distracting hand-held devices, mobile applications are now available for parents to remotely block access to smartphones and tablets, says Roberto Caprio, director...

Control logistics processes with information

Cargo transport in South Africa is an industry faced with a number of challenges. Companies in this sector have one overriding objective – move their cargo as fast as possible to where it is required. However, infrastructure problems make this a difficult task, and...

Control data at its source, grow compliance

As data volumes increase and information is generated by more and more sources, organisations have a pressing need to gain better control of their data, particularly data housed on-site and in hybrid or cloud-based solutions, says Chris Hathaway, director at Soarsoft...

Contact centres pay for illusion of control

Contact centres that opted for hosted technology solutions five years ago have saved 35% compared to those who keep everything in-house, says Jed Hewson of 1Stream. “The most successful contact centres keep their focus on people, not technology,” says Hewson. “The...

Maintaining ownership of cloud data

The number one concern that organisations have about putting their sensitive data into the cloud is security. There are five core principles that provide confidence in cloud data ownership and security. Risk-conscious organisations should be able to take advantage of...