Keeping customers loyal to a bank

“Money is simple. The art is raising trust and dealing with people,” stated the IBM Institute for Business Value in its publication Fit, Focused and Ready to Fight. How Banks Can Get in Shape for the Battle Ahead, published shortly after the near global financial...

Quintica grows ITSM customer base

The retail, ICT, education and construction industries are, according to specialist ICT company Quintica, placing the microscope on IT service management as a host of organisations in these markets have deployed the BMC RemedyForce Service Desk solution over the last...

YahClick triples customer base in six months

In March of this year, Vox Telecom announced that its satellite broadband service, YahClick, had signed its one thousandth customer – and now that number of been tripled, says YahClick project manager Jacques Visser. “The results have been wonderful, but in a way, not...