Oct 28, 2013
Dell has announced that in just four months since its release, Dell PowerEdge VRTX – the first converged IT solution designed specifically for remote and small office environments – is gaining momentum and delivering benefits across a broad set of customers around the...
Oct 21, 2013
Having a Web site is a quintessential component of business today, but by its nature its seldom a means to engage with your customers directly, in fact few businesses can say they are aware of what their customers are doing while visiting their sites. According to...
Oct 14, 2013
More companies these days would do well to follow the doctrine of Marshall Field. The 19th century US retailer, who coined the term “the customer is always right”, also said that goodwill is the one and only asset that competition cannot undersell or...
Oct 14, 2013
In spite of the fact that consumers now drive technology choices, most South African organisations are still designing software from their own perspective and ignoring the context in which their users will interact with their software. So says ThoughtWorks user...
Oct 8, 2013
Despite expressing an unprecedented commitment to direct customer influence on their business decisions and operations, one-third of CEOs worry that the rest of the C-suite is out of touch with customers, according to a new IBM study. The study, entitled The...
