Apr 9, 2015
Geocoding is not new to the South African market, says Gary Allemann, MD of Master Data Management. However, its use has historically been relegated to the Geographical Information Systems (GIS) team and had limited use within mainstream business. This is changing as...
Mar 4, 2015
FNB’s Banking App, Online Banking and Cellphone Banking remain at the top in this year’s South African Customer Satisfaction Index (SAcsi). The independent national customer satisfaction benchmark established in 2012, measured customer satisfaction in the mobile...
Mar 2, 2015
Veeam Software, the innovative provider of solutions that deliver availability for the modern data centre, announced that initial customer adoption of Veeam Availability Suite v8 has exceeded all expectations. Thirty thousand organisations registered pre-launch...
Jan 30, 2015
“It takes just a split second when looking up to see at least one, but typically many, people looking down at their smartphones, preoccupied with matters ranging from work to social,” says Ebrahim Dinat, COO at contact centre solutions provider, Ocular Technologies....
Dec 3, 2014
It’s no surprise that trust in the banking system is at a low point. In fact, according to the 2013 Capgemini world banking report, between 2006 and 2013 there has been a 50% increase in the number of people changing banks. More than 10% of customers now change...
