The new era of customer demands

The advances in technology, economic pressures and shifting cultural norms have resulted in consumers looking for cheaper goods and more convenient ways of accessing them. New models of personal ownership are gaining attention in many industries based on the idea that...

CTB-Locker demands ransom

ESET has received multiple reports of malware-spreading campaigns in various countries, mostly in Latin America and Eastern Europe. A fake e-mail purporting to contain a fax is in fact nothing more than a campaign to spread malicious code, with the ultimate aim of encrypting victims’ files and demanding ransom.

Consumerisation changes user expectations

At least 80% of IT decision-makers believe the consumerisation of IT has changed expectations for user experiences – making them more demanding.This is among the findings of a global survey by Avanade. The consumerisation of IT has impacted many layers within...