Aug 12, 2015
Western European retailers are actively embarking on their digital transformation journey to gain competitive edge over their counterparts, according to an IDC Retail Insights study. Currently, all the top Western European retailers are in the process of determining...
Jun 25, 2015
You only get one chance to make a first impression – or, so the saying goes. In the modern business world, the saying couldn’t be more apt. A customer’s earliest engagement with a company sets the tone for the future. Many organisations are pouring huge amounts...
Jun 18, 2015
The advent of the digital world is revolutionising technology, in turn creating disruptive trends such as social, mobile, analytics and cloud (SMAC), says Saraswati Pramudi, principal consultant at Wipro BAS Architecture Practice. A new category of consumer is...
Jun 9, 2015
Information is at the core of the new digital ecosystem. IDC estimates that by 2020, the digital universe will reach 44-trillion Gigabytes, a 10-fold increase over 2013. And, while there has been a dramatic increase in the ability of key players to unlock value from...
May 5, 2015
Organisations today are faced with the need to engage with customers in realtime and develop products and solutions dynamically to meet changing requirements, says AJ Hartenberg, portfolio manager: Data Centre Services at T-Systems in South Africa. The challenge lies...
