Document digitisation enables the enterprise

For an organisation to achieve true end-to-end digital transformation – and compete effectively in the new digital economy – it’s essential to move away from manual, paper-based processes, says Avi Rose, DocuSign regional sales manager – Africa. Despite the fact that...

Retail banks get serious about digitisation

Retail banks in the US will spend nearly $16,6-billion on hardware, software, services and internal IT staff in order to develop and implement digital transformation initiatives in 2015. This spending on digital transformation will grow at an average CAGR of 10,4%...

Financial services leads in digitisation

Ongoing investment in information and communication technologies (ICT) by financial service providers in South Africa is driving the transformation of the sector towards a more digitised service model. A growing demand in mobility and ubiquitous access to broadband...

Partners key in digitisation of Africa  

Mark Davison at the Cisco One Africa Summit, Legends Resort – In his keynote address to about 250 partners and customers, Cisco’s vice-president for Africa, David Meads, reaffirmed the importance of the channel to the company and the key role it will play in the...

Getting personalisation right

Digitisation offers great opportunities to personalise customer experiences – but companies need to understand the nuances to achieve good results. Watermark Consulting’s 2014 Customer Experience ROI Study confirms what marketers have always instinctively...