Fast-growing economies lead contact trends

Consumers in fast-growing economies are setting the standard for customer contact, leading the way in expecting to communicate with organisations in a number of different ways, and to switch between communications channels as their conversation progresses. These...

African economies are on the move

2014 saw the highest level of activity in African equity capital markets (ECM) over the previous five years, and a significant increase in both transaction volume and capital raised during 2014 compared to the prior year, according to a report issued by PwC. PwC’s...
Mobile media drives economies

Mobile media drives economies

Mobile media will be a key advertising opportunity in the next three years, overtaking paid content revenues by 2015.

Emerging markets to slow

Emerging markets to slow

“Dull and old” economies will have their strongest performing year since 2010 and will drive the global recovery in 2014, according to Dr Nariman Behravesh, chief economist of information and analytics firm IHS. Ahead of the 2014 World Economic Forum in Davos,...