A story of innovation and tenacity

Jan 8, 2020

One of the more exciting young companies on the block is SauceCode, which is already shaking up the workplace market with its Tistro remote monitoring solution, and will soon start making waves with its forward-thinking developments in robotic process automation and...

Gap between customer, employee experience

Jun 23, 2015

Providing a consistent experience across multiple engagement channels is a key focus for companies. It is also a way to ensure that employees, business partners and suppliers have a unified view of interactions. Customer experience has been the most visible and important “experience” initiative to date. According to the International Data Corporation (IDC) 2015 Experiences survey, 81% of respondents use customer satisfaction surveys to measure the customer experience with their company.

Change your employee engagement strategy

Apr 1, 2015

It is widely acknowledged that there is a shortage of software engineers worldwide, and that the best ones are in incredibly high demand. It is also acknowledged that in the service industry, the way a company’s employees engage with their clients can make or break...

Accsys delivers self-service HR

Oct 7, 2014

Employee and employer self-service is one of the most significant changes to human resources (HR). HR experts make this claim based on the fact that solutions are available that empower employees with the ability to initiate, control and manage a number of HR...