Apr 2, 2014
For the 13th consecutive year, IBM has been named by Gartner as the global market share leader in the application infrastructure and middleware market. Gartner’s All Software Markets, Worldwide, 2013 report names IBM as the leader in application infrastructure and...
Mar 31, 2014
Worldwide combined shipments of devices (PCs, tablets, ultramobiles and mobile phones) are projected to reach 2,5-billion units in 2014, a 6,9% increase from 2013, according to Gartner. Device shipments grew 4,8% in 2013. Sales of traditional PCs will continue to...
Mar 28, 2014
Engaged customers are usually better advocates of the brand and are more loyal and more profitable, according to research by Gartner. Gartner has identified four underlying attributes that can help customer relationship management (CRM) leaders to improve their level...
Mar 3, 2014
Information Builders, the provider of business intelligence (BI) and analytics, information integrity and integration solutions, has been positioned in the Leaders Quadrant of Gartner’s Magic Quadrant for Business Intelligence and Analytics Platforms. The report says,...
Feb 13, 2014
Organisations are leveraging customer relationship management (CRM) technologies as a major part of their digital initiatives to enhance the customer experience, according to Gartner. Gartner says that demand for modern technology customer relationships is driving...
