Jun 15, 2015
Interactive Intelligence Group has been positioned as a Leader in the Gartner 2015 Magic Quadrant for Contact Centre Infrastructure, Worldwide report. According to Gartner, Leaders in this report are “high-viability vendors with broad portfolios, significant market...
Jun 10, 2015
The growth of sensor-based data combined with advanced algorithms and artificial intelligence (AI) are enabling smart machines to make increasingly significant business decisions over which humans have decreasing control, says Gartner. “As smart machines become...
Jun 5, 2015
Technologies that enable new service models for digital government must be at the top of the list for government organisations as they prioritise technology investments, according to Gartner.Gartner has identified the 10 most important technology trends for government...
May 21, 2015
The market for cloud infrastructure as a service (IaaS) is in a state of upheaval, as many service providers are shifting their strategies after failing to gain enough market traction, according to Gartner. Global spending on IaaS is expected to reach almost...
May 18, 2015
Gartner’s 2015 Hadoop Adoption Study has found that investment remains tentative in the face of sizable challenges around business value and skills. The survey, which was conducted in February and March 2015 among 284 Gartner Research Circle members, found that...
