Workshop17 aims to drive innovation

The V&A Waterfront’s Workshop17 was opened yesterday, offering a next generation, multi-use innovation hub designed to showcase and enable solutions to South African and African opportunities. Workshop17 was born of the desire to support start-ups and...

Outsourcing drives innovation, value

Chief information officers (CIOs) are under enormous pressure to align IT with business strategy in the face of rapidly evolving and changing technology developments, says Saurabh Kumar, MD at In2IT Technologies South Africa. Technology has a significant impact on...

Huawei redefines innovative ICT

With energy as a driving force for global economic development, energy companies around the world are encountering a multitude of challenges as they move towards digital transformation. Against this backdrop, Huawei hosted its Global Energy Industry Summit 2015 with...

Are South Africans innovators?

Philips South Africa has announced the South African results of an Innovation Research study (conducted in five African countries), which aimed to understand what South African citizens think of innovation, perceived barriers to innovation and areas where successful...

Leveraging workforce optimisation tools

With customer experience taking centre stage within the contact centre space, it is becoming increasingly important to have the right technology and software to support first class service. “With a heavy focus being placed on customer satisfaction and engagement, the...