Jan 27, 2014
This next year will see new pressures on the way in which IT solutions and services are brought to market. JJ Milner, MD and chief cloud architect at Global Micro predicts some of the key shake-ups that we will see in 2014. * Channel conflict – in this year we...
Jan 10, 2013
Many a company draws in customers with promises of excellence in after-sales service, but once the customer has purchased the item and experienced difficulties with the use thereof, the after-sales service becomes an intangible promise which the supplier is not...
