Are you spending enough on ICT continuity?

Few would question the necessity for ICT continuity solutions – but how many have interrogated how much they cost and how effective they are? That’s a question posed by Jaun Harmse, senior business continuity management advisor at ContinuitySA, who asks how many...

10 ways to improve reliability

By Ian Huntly, CEO of Rifle-Shot Performance Holdings, official representatives of SoftExpert in South Africa and Ricky Smith, maintenance consultant and specialist and well-known published author. * Purchase a copy of Terry Wireman’s book “World Class Maintenance”....

Streamlining IT expenditure

Does your IT expenditure resemble a roller coaster ride? If the answer is yes, it probably means that there are some fundamental problems with the infrastructure, says Colin Thornton, CEO, Dial a Nerd. Incorrectly configured or sub-standard hardware can cause a host...

SMBs must link SLAs and IT support

Small businesses that wish to remain competitive can no longer afford to be complacent about technology support. Linking service level agreements (SLAs) to IT support is becoming vital, says Dawie Bloomberg, MD of Green Apple IT, a provider of general IT support to...

Achieving returns on redundant IT equipment

In today’s fast paced business environment and with limited budgets, organisations need to get the most out of their investments and be poised to seize new opportunities. PartServe has introduced a comprehensive asset recovery service where all product, including old...