Mar 16, 2015
ICT infrastructure is becoming more complex. Managed ICT service provider experts say there is a greater need to link up with mobility and adopt game-changing resources like Microsoft Office365 and the Cloud in order to ensure clients are able to compete. Ukuvuma...
Oct 27, 2014
The notion of managed IT services is not new, but thanks to the ever-evolving nature of technology and the rapid growth of cloud services in Africa, managed services has in effect been born again. “This time, we see a very real merger of software and infrastructure as...
Jul 18, 2014
Customers are increasingly demanding rapid, excellent service from an organisation’s contact centre – and rightfully so, says Louise van Zyl, manager, Technical Centre at Jasco Enterprise. However, as contact centre managers look to add more communication channels,...
Jun 6, 2014
The adoption of managed services can enable organisations to greatly improve efficiency and lower costs, not to mention improve the security and stability of their technical environments. Gerald Naidoo, CEO of Logikal Consulting takes a look at some of the chief...
May 30, 2014
South Africa’s financial institutions continue to face a wide range of business challenges that are driving the need to manage risk, control costs, accelerate innovation and enhance operational efficiency. As firms strive to meet these growing requirements and build...
