Oct 14, 2014
For today’s SME, robust and reliable IT systems are as essential as air or water is to a living organism. Without sound technology in place, you will find it difficult to keep the records SARS and other institutions demand, to stay on top of your paperwork, to...
Feb 13, 2014
Ian Huntly, CEO of Rifle-Shot Performance Holdings, official representatives of SoftExpert in South Africa and Arkady Maydanchik, a recognised leader and innovator in the fields of data quality and information integration, offer advice on how to steer clear of common...
Oct 21, 2013
It’s a fact: a call centre can either be the best tool for improving customer relationships, or the thorn in the proverbial side, says Jed Hewson, director of 1Stream. After all, the contact centre is the “shop window” – it’s the first point of call when a customer...
Aug 1, 2013
Collaboration is vital to an agile business, plus it is one of the best ways to be effectively creative. That is, by bringing together limited resources, people and great ideas, collaboration plays an important role in companies rising above the rest and remaining...
