WhatsApp voice calling a threat to MNOs

The recent introduction of the voice calling feature on WhatsApp will change the focus of mobile network operators (MNOs). As an over-the-top (OTT) service provider, WhatsApp has the financial, technical and social clout of Facebook supporting it, as well as a significant user base. MNOs have anticipated this step change in the telecommunications industry whereby voice revenues are challenged and ultimately replaced by data-based services.

Nigerian MNOs employ new business models

The business models employed by Nigeria’s mobile network operators (MNO) are undergoing a notable period of evolution according to global consulting and advisory services firm International Data Corporation (IDC). Spurred by the pressing need to optimize or even...

MNOs must lower prices to survive

There is unprecedented pressure on mobile network operators (MNOs) to lower their prices. Yet a sober analysis reveals that the networks are really their own worst enemies, and can turn their fortunes around by simply lowering prices, says Rob Lith, director,...