Aug 27, 2013
In his 1999 book, Business @ the Speed of Thought, Bill Gates wrote “how you gather, manage and use information will determine whether you win or lose’’. The book may be over 10 years old, but this statement has never been more relevant to today’s complex supply chain...
Aug 26, 2013
Consumerisation and mobility will continue to be the top trends driving technology in 2014 and beyond, says Gartner research vice president Chris Howard – and the continuing growth of the “Internet of things” extends the human-machine relationship. “For...
Jul 11, 2013
Cellular networks have revolutionised the South African communications landscape, providing easy access to telephony, data and a host of other services. However, while cellular connectivity provides excellent coverage for metropolitan areas, access is still sparse in...
Jul 5, 2013
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimisation and back-office solutions, has announced the launch of Aspect Workforce Mobile, a mobile application designed to give contact centre agents greater mobile...
May 16, 2013
Mobility has created a number of challenges for information security, most originating from the reality that sensitive information is accessible from just about anywhere on any number of devices. The traditional castle and moat model, where company data was housed on...
