Europe leans towards social media ban for children

Europe leans towards social media ban for children

Jul 14, 2026

The European Commission (EC) has come a step closer to implementing a social media ban for children. Yesterday, the commission received a commissioned report from the Special Panel on Child Safety Online, detailing the effect of social media on children and...

Integrating social media and the call centre

Jun 18, 2015

Customers are increasingly taking to social media to look for support or lodge complaints. Most businesses today understand this about customer behaviour, but many take a siloed approach to managing social media enquiries, giving the job to a community or social media...

Twitter the channel of choice for leaders

Apr 29, 2015

Over the past four years, Twitter has become the social media channel of choice for world leaders to reach large audiences with key messages and soundbites. This is according to Burson-Marsteller’s Twiplomacy study, an annual global survey of world leaders on Twitter...

Social media pitfalls that SMEs should avoid

Apr 29, 2015

Social media is a powerful tool for the small business owner. It can help you to build customer relationships, improve your search engine optimisation, and create a buzz about your business, says Steven Cohen, MD for Sage One Accounting AAMEA.Yet unwary small...