Spotlight falls on child safety issues

The spotlight is once again on issues of child safety and child sexual abuse ahead of National Child Protection Month in April. With ongoing arrests and court appearances of alleged offenders being reported in the media, the most recent of which occurred at the end of...

Agent engagement in the spotlight

Phrases and headlines such as “the customer engagement revolution”, “making customer engagement effortless”, “improving customer engagement” and “investing in customer engagement” abound in traditional media and social media, says Ebrahim Dinat, COO at Ocular...

Spotlight on counterfeit electrical goods

Energy management specialist Schneider Electric has released the first survey on electrical counterfeiting products in African countries, revealing that it affects between 40% and 80% of their respective markets. The survey was conducted in 11 African countries...

IoT, connected cars in CES spotlight

As expected, the Internet of Things and connected cars took centre stage on the opening days of the 2015 International CES, taking place this week in Las Vegas. Samsung president and CEO of Consumer Electronics Boo-Keun Yoon explored the implications of a fully...

Spotlight falls on SA’s broadband rollout

Broadband is a critical component of the National Development Plan, and is firmly on the agenda for the current year, according to Minister of Telecommunications and Postal Services Siyabonga Cwele.Speaking during the budget vote in Parliament yesterday, Cwele says...