Mar 19, 2014
Customers are the lifeblood of any business. Business owners want them to be happy. That’s why the saying exists that “the customer is always right” – even if they are not. If the customer doesn’t complain, most business owners assume that they are indeed satisfied...
Feb 21, 2014
Schneider Electric, global specialist in energy management, has announced that it is behind the largest ever survey into counterfeit electrical products in Africa. This unprecedented survey involved 37 interviewers over a two-month period. Over 300 professionals were...
Feb 19, 2014
IT companies dominate the list of the world’s most valuable brands. The Brand Finance Global 500 shows that Apple is still the world’s most valuable brand, but Samsung is fast closing the gap. They are followed by Google, Microsoft and Verizon to round out the top...
Jan 27, 2014
A new global survey of Internet users reveals distinct regional findings and differing viewpoints between the developed and developing world. However, overwhelmingly the more than 10 000 people surveyed from 10 nations said they embrace personal technology,...
Jan 22, 2014
Almost one in five parents have lost either money or important personal data due to their children’s unmonitored computer use, according to a 2013 survey carried out by B2B International and Kaspersky Lab. The survey found that globally about 27% of parents...