Sep 20, 2013
The results of a study entitled The Socially Enabled Enterprise, conducted by Oracle, Social Media Today and Leader Networks, show that transitioning to a socially stable enterprise is key for modern organisations. The global survey of more than 900 marketing and...
May 13, 2013
Research released by HCL Enterprise Application Services (EAS) has revealed that globally large enterprises could save nearly $30-billion in total through consolidating their instances of SAP. The global survey of 225 CIOs focussed on their organisations’...
Apr 12, 2013
A dangerously low 21% of organisations interviewed by research firm Ovum state that when it comes to profiling their employees’ unified communications and collaboration (UCC) needs, they believed all employees had the same requirements. A further 13% of organisations...
Mar 27, 2013
Customers experience continued frustrations with companies’ customer service, so much so that more than four in 10 (46%) say they do not experience issue resolution when contacting customer care. This is one of the findings of a new survey by Aspect Software,...
Feb 12, 2013
Business intelligence (BI) and analytics continue to be a top CIO investment priority – yet user surveys by Gartner show that only 30% of potential users in an organisation adopt CIO-sponsored analytics tools. This appears to be changing, however, as...
