Gartner wants to showcase African innovators

Gartner is looking for Africa’s top innovative start-ups to enter the Aspiring Innovators programme being run as part of the Cape Town leg of the Gartner Symposium/ITxpo Africa 2015, taking place from 28 to 30 September 2015. “This year we’re calling on African tech...

Working with the psychology of innovation

Kathy Gibson reports from Gartner Symposium – To make sure innovation happens within your enterprise, company leaders need to do much more than simply develop a process for it, or even make it a corporate imperative. This is the word from Gartner analyst Mary...

Yes, digitalisation will disrupt your industry

So far, the industries that have been most disrupted by digitalisation have been those without a physical product: music, consulting, media. We are now seeing massive new disruptions as even physical products are being digitalised and more traditional companies than ever before are impacted.

Lessons learnt from digital success stories

Kathy Gibson reports from Gartner Symposium – Digitalisation is already impacting businesses, and it’s crucial that CIOs have an understanding of how technology will fundamentally change business models, add value and drive revenue. Gartner’s Lee Weldon points...

African contact centres move to the cloud

Kathy Gibson reports from Gartner Symposium – Within Africa, the contact centre has been a very slow in moving to the cloud – but that move is starting to happen. Deon Scheepers, sales operations manager: Africa at Interactive Intelligence, warns that there are...