SA risks undoing telecoms gains

Aug 3, 2015

South Africa’s business parks run the risk of helping to undo the significant competition gains in the telecommunications sector over the past decade by failing to encourage diversity in the FTTB (fibre-to-the-building) market. This is according to Rad Jankovic,...

Innovation to lower African telecoms costs

Jul 15, 2015

Telecom and cable television operators in Africa are set to improve on quality and increase their reach, thanks to an affordable innovation from the Alcatel-Lucent Submarine Networks (ASN) that enables data transmission over a distance of 10 000km using realtime processing prototypes of a cost-effective 300Gbps.

Telecoms offers new revenue streams

Jun 30, 2015

The liberalisation of the telecoms industry means managing agents responsible for administering Gauteng’s business parks have the opportunity to add broadband and VoIP (voice over Internet rotocol) offerings to their bundle of revenue-generating services. This...

Advanced analytics, telecoms a powerful duo

Feb 27, 2015

Telecommunications and advanced analytics are a symbiotic duo that can help fast track African development and revolutionise business, says Ayanda Dlamini, business development manager at LGR Telecommunications. Advanced analytics, growing off a foundation of...

Learning culture key in call centres

Nov 4, 2014

There are few workplaces that are as stressful as a telecoms operator’s call centre. When a telecoms subscriber phones in, they’re often already disgruntled because there’s a problem with his or her service or bill. That means the agents in a telecoms call...