Attorneys boost call centre volumes

Groenewald Lubbe Attorneys has announced that its 150-man call centre has increased its call volume per agent by 40% since the installation of software from Teleforge Communications, running in conjunction with Swordfish – a leading debt collection software solution....

MacRobert Attorneys rolls out Teleforge

MacRobert Attorneys, one of the oldest law practises in South Africa, has announced that it has increased efficiencies in its 80-man call centre by up to 100% after installing a solution from Teleforge Communications – which also includes a leading-edge...

Maodi Attorneys cuts costs with Teleforge

Teleforge Communications, a tier-3 voice solutions provider focused on providing carrier-grade voice services to medium and large enterprises and call centres, has announced it has saved Maodi Attorneys, a black-owned debt collection based in Kempton Park, 50% on its...