What ICT can expect in 2014

What ICT can expect in 2014

The 3rd Platform – the industry’s emerging platform for growth and innovation built on the technology pillars of mobile computing, cloud services, big data and analytics, and social networking – are major influencers in the International Data Corporation...

Bing unveils top searches for 2013

Looking back on 2013, billions of searches on Bing from around the world reveal it was a year of American songs, superhero movies, Facebook love, high-end designer brands, controversial sports stars, European getaways and fierce women. Bing search trends indicate what...

Niche legal services grow in Africa

The offering of niche legal services in the field of technology, telecommunication and media in Africa is firmly set to become a trend in the coming years. As a result, legal firms in particular must diversify their portfolios in order to remain relevant in the...

Moving from virtualisation to the cloud

In recent years, stepping out from behind the closed doors of virtualisation to the open, scalable landscape of cloud computing has been touted as the answer for today’s organisations wanting to get more bang for their buck out of their operational IT budgets,...

Key 2014 contact centre trends

Hosted technology provider 1Stream has released a white paper detailing the key trends affecting the South African contact centre industry, including technology providers in the space. “The market has definitely grown dramatically over the last five years,” says Bruce...